Report an Incident

Contact CIRCL, via:

• Online form: fill out the Anonymous Incident Report Form.
• E-mail: send a preferably GPG/PGP encrypted email to info[at]circl.lu
• Phone: call the direct landline (+352) 247 88444

Recommendations:

• CIRCL should be contacted as soon as an incident has been detected
• When reporting, please be specific about time and time-zone
• Share your contact details, including phone numbers or PGP keys if available.

Once reported the incident:

• Every action you perform should be noted and should aim to preserve evidence
• Instead of turning off a system, unplug the computer from the network
• Software, applications, files, data or logs should not be installed, reinstalled, copied, moved or deleted from the impacted system/services
• No actions other than those dedicated to containing the incident should be performed